Lufthansa Lounge Newark review: utter sadness
It is true we are always in the heart of a pandemic, Covid-19 has heavily affected airlines and the whole [...]
Lufthansa
Star Alliance
EWR
Recommended by TFC
It is true we are always in the heart of a pandemic, Covid-19 has severely affected airlines and the entire travel world however this experience in the Lufthansa lounge at Newark Airport, which is the second intercontinental airport for the New York area after JFK, was really sad.
The lounge
The hall is located in Terminal B of the New Jersey airport, between gates 60/68, is used by all companies in the German group flying over this airport. We have recently talked about this lounge because Lufthansa has decided to also open access to Priority Pass cardholders, in addition to the already scheduled premium passengers, the elites of the Miles and More program and to all owners of a Star Alliance elite status.
I visited this lounge on my way back from a business trip to the United States before boarding an Austrian flight to Vienna. The lounge was completely empty, as was my flight.
In addition to the sadness of seeing such a deserted airport, there was added discouragement at a lounge, immaculate and fragrant, but deserted. What surprised me, for the worse, however, was the fact that it offered nothing but seats and bottles of water.
The buffet counter was relentlessly empty, in case of a sudden hunger attack just some pretzels and chips and nothing more. No QR code with which to order from the menu, as is the case in other lounges e.g. the Sky Club of Delta in Miami or Atlanta. Of course, I did not expect an experience similar to That which can be had in Frankfurt, but even at Belgrade you get better service than this lounge.
The hall is spacious and adequate for the traffic that Lufthansa and its subsidiaries have at this airport. Unfortunately United (which is LH's partner in Star Alliance) flies from Terminal A, otherwise I'm sure the situation would have been decidedly different.
Everything was sealed, even the tap for beer and soft drinks. No attendants in the hall, only one at the entrance to control access and nothing more.
In conclusion
I understand the choice to open to Priority Pass holders, but this lounge offers nothing at all, might as well close and hand elite passengers a voucher to eat/drink something at one of the food outlets present at the airport just as Emirates does.
- 6,000 Mile Registration Bonus
- Collect miles WITH EACH PURCHASE
- Your miles with no expiration*
- No fees for ATM withdrawals and foreign purchases
- Without having to change banks
- Autonomous card activation
- Multi-function mobile application
- Free travel insurance
- Free credit for up to 7 weeks
- Contactless Payment
- Mastercard® SecureCode
- 20€ discount directly in your statement by spending €60 in one or more transactions with Carta on Italotreno.it
- Free fee the 1st year. From the 2nd €5.50 per month
- You can choose to pay in full or in installments
- Premium level of the Italo Più program
- 4 Vouchers per year for access to Italo Club Lounges
- Preferential Access to Italo's Fast Track at the station
- For every 5 purchases of Italo ticketing and/or onboard services made with Italo American Express Credit Card you will receive 1 voucher for room upgrade
- Welcome bonus of 100,000 Volare points upon reaching 6 thousand in spending in the first 3 months after card issuance
- Accumulate 1.5 qualifying Volare points for every euro spent, accumulate an additional 3 non-qualifying Volare points ( for a total of 4.5 Volare points) for every euro spent on ticketing purchases and other services offered by ITA Airways
- Access to the Premium Club of ITA Airways' Volare program.
- ITA Airways Lounge Access
- Free excess baggage
- Points Back