Hilton unveils a novelty that will make all families (and more) happy
Traveling with family or friends makes the vacation even more unique and unforgettable, but in the booking stages are [...]
Traveling with family or friends makes the vacation even more unique and memorable, but there are still many small steps in the booking stages that make it complicated to be certain that you will be able to stay close together on a plane, as well as on a cruise ship or in a hotel.
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Now, however, Hilton customers have a new tool that will allow everyone to book connecting rooms conveniently from the app or official website, without having to go through customer service or hotel staff.
"Our research shows that nearly half of travelers booking group travel consider connecting rooms important," said Chris Silcock, executive vice president and chief commercial officer at Hilton. - Confirmed Connecting Rooms by Hilton represents an innovative solution to a decades-old problem and creates renewed confidence in the booking experience at a time when record numbers of people are planning their travel."
This innovation will make larger families, groups of friends, wedding attendees and other parties happy. There have always been many advantages to staying in connecting rooms, but the booking process has never been easy. In the past, to stay in connecting rooms, guests would indicate their request at the time of booking and then, many times, both calls and e-mails would follow to emphasize the importance of sharing a stay. In most cases, connecting rooms, if available, were confirmed only when the guest arrived at the hotel, during check-in, but other times some were disappointed before even unpacking.
How Confirmed Connecting Rooms Works
Users can now immediately book and confirm connecting rooms in three easy steps directly on the app:
- select the number of rooms desired, along with the destination and dates
- when choosing a room, check the box to indicate interest in connecting rooms
- select each communicating room at the desired rates and book the stay with immediate confirmation
In conclusion
This sounds like a minor change, but it is not. And to understand it you have to have had the need to make this kind of reservation. Doing everything in the app without having to waste time on other activities, without stress, and above all by having the ability to Not to miss a single point for all the rooms booked, well that's not an advantage to overlook.
