Alitalia Millemiglia program ends, uncertainty for tickets issued to fly after Oct. 14 with Skyteam carriers
For the past 14 hours, Alitalia has suspended ticket sales for travel departing after Oct. 14, from this [...]
ITA Airways
Alitalia
FCO
For the past 14 hours, Alitalia has suspended the sale of ticketi for travel departing after October 14, the company's call center lines have literally been down since this morning. Impossible, or nearly impossible, to speak with an operator either through the regular numbers or those reserved for Freccia Alata and Freccia Alata Plus customers.
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In a statement, it was Explained to all passengers what will happen to tickets issued and what the conditions are for obtaining refunds and changes of use.
However, a huge unknown remains for members of the Millemiglia program with award tickets booked to fly after October 14. We are not talking about Alitalia flights, which, being canceled, should be refunded and the miles returned.
We are talking about all those members of the AZ loyalty program who in these months of uncertainty about the future of their treasury have decided to book flights with Skyteam partner airlines or Etihad to fly in autumn 2021 until next summer.
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I personally have a number of flights booked in the past months with Air France, Korean, Etihad, China Eastern, KLM, all AZ partner companies for flights in spring 2022. I, like thousands of other passengers, are in the same situation of uncertainty since Alitalia's communication is unclear for this type of ticket.
Some of our readers, for example, have written to us that they received the email this morning about the cancellation of the approach flights: a Genoa-Fiumicino, part of the itinerary to fly to Abu Dhabi and from there to the Maldives in December, it would therefore appear that the ticket related to AZ's flight but not Etihad's has been cancelled.
Similarly, one of our readers, who has often told us about his successes, wrote to us for information with respect to 4 business class tickets issued in June to fly next spring to the United States from Milan with Delta.
On all industry forums, such as our partner Million Besta, there are dozens of users trying to retrieve information to find out whether in addition to the damage there will also be mockery.
