Skytrax flunks ITA Airways, Italian airline out of top 100. Lufthansa group also bad
If last year's 98th position could be justified by the risky network and startup model restart, the absence from the list [...]

Recommended by TFC
If last year's 98th position could be justified. from the risky network and startup model restart, absence from the list of the world's top 100 airlines in 2023 is definitely a severe punishment, perhaps too much so, for ITA Airways.
Scrolling down the list of who is ranked ahead of ITA Airways is obviously the elite of the aviation market, but also many companies that are arguably worse off than the Italian national airline. The changes since 2022 have not only affected the top, with Singapore snatching the top from Qatar, but also the rear.
The reopening of the borders of China and Japan have revived the fortunes of ANA, JAL and Cathay and other companies in the area. The war in Ukraine led to the demise of Aeroflot.
ITA out of the top 100
Without looking into other people's houses though it is the ITA figure that is surprising and not a little, especially after a year of strong growth, of Putting new aircraft such as the A350 into the fleet. Who flew all summer long And of the new A220s, the world's best on short-haul. It also fails to drive the exploit of Fiumicino, the Italian airline's hub for the first time Skytrax 5-star rating in 2022.
Of course in 2021 Alitalia was out of this ranking., while in the last pre-pandemic year the old Italian company had finished 72nd. In the top 100 positions in the ranking are low-cost, regional airlines, and small carriers, and this is the most worrying fact.
LH group loses positions
Lufthansa and its subsidiaries do not behave very well excluding Swiss, which confirms that it is the best in the group. The Swiss compania had jumped up to 10th place in 2022, and this year it ranks 12th, two lower than last year. The reason, as mentioned, is the return to traffic of Cathay (8th) and Eva Air (9th).
Lufthansa finishes outside the top 20, losing 6 positions from the previous ranking and closes in 21st place .
Austrian's position stable which loses two positions, falling to 34th place, but consoles itself with three individual awards: milgiest staff in Europe, best cabin crew in Europe, and best airport services in Europe. On the staff, I can only agree after having Traveled the long haul this winter.
Air Dolomiti loses one position and closes 97th, but the worst performer is Brussels. The Belgian company plummets 25 places and closes at 100th and last place in the ranking.
In conclusion
I'm really sorry to see no ITA improvement in this ranking, not seeing it in the top 100 at all must have been a surprise itself for the company. Of course some polls might give a different picture, but the strength of Skytrax is to be independent and above all to evaluate for years, each company with the same yardstick.
- 6,000 Mile Registration Bonus
- Collect miles WITH EACH PURCHASE
- Your miles with no expiration*
- No fees for ATM withdrawals and foreign purchases
- Without having to change banks
- Autonomous card activation
- Multi-function mobile application
- Free travel insurance
- Free credit for up to 7 weeks
- Contactless Payment
- Mastercard® SecureCode

- 20€ discount directly in your statement by spending €60 in one or more transactions with Carta on Italotreno.it
- Free fee the 1st year. From the 2nd €5.50 per month
- You can choose to pay in full or in installments
- Premium level of the Italo Più program
- 4 Vouchers per year for access to Italo Club Lounges
- Preferential Access to Italo's Fast Track at the station
- For every 5 purchases of Italo ticketing and/or onboard services made with Italo American Express Credit Card you will receive 1 voucher for room upgrade
- Welcome bonus of 100,000 Volare points upon reaching 6 thousand in spending in the first 3 months after card issuance
- Accumulate 1.5 qualifying Volare points for every euro spent, accumulate an additional 3 non-qualifying Volare points ( for a total of 4.5 Volare points) for every euro spent on ticketing purchases and other services offered by ITA Airways
- Access to the Premium Club of ITA Airways' Volare program.
- ITA Airways Lounge Access
- Free excess baggage
- Points Back